Whilst the installation of our software is designed to be simple we are happy to offer full installation to ensure that there are no unexpected problems or difficulties. Full installation of the software, when combined with our configuration and training services, will ensure that the operation is up and running in the minimal time frame.

We can liaise with your IT department to better understand your internal protocol and criteria and with your current records management group to verify the correct processes are adhered to.

Capgen capture and retrieval software is designed to make your operations easier and more efficient. Capgen can configure any number of projects you may require using our highly experienced consultants to ensure that the projects run smoothly and effectively from day 1.

In addition we provide procedure manuals tailored to the clients specifications, ensuring that all work processed is to a uniform high quality standard. These manuals would itemise in detail:

Whilst Capsure is designed to be simple and intuitive, document capture is often a new concept to any company. Training is invaluable to any company who wishes to set up an in-house capture operation. Sessions can be up to three operators at any one time in situ.

Imaging managers and administrators are trained on a one-to-one basis initiating them in the many tasks required to maintain high quality work. Training manuals are customised for the specific client projects and left with the administrator as a quick reference guide for future new operators. Some of the subjects covered in training are: